Once you sign up for the care plan that makes the most sense for you, you’ll receive a welcome email with information on your plan and details about how to securely send us your login credentials.

Once you send login information for your WordPress dashboard and hosting provider, we’ll have your plan fully implemented in 24-48 hours. This includes a 200+ item checklist to get your website fully optimized.

The speed enhancements can take up to a week since we have to optimize everything for your unique core files, theme, and plugins and we want to be careful not to cause any downtime for your website. So we take our time and make sure this is done right instead of risking potentially compromising your website.

And of course, we’ll keep you updated with our work as it happens via email. We make the whole process totally transparent!

No problem! We can manage websites for you whether you’re running 1 or 10.

Our care plans each cover one single site, domain, subdomain or WordPress installation. If you have multiple sites as subdomains of a site (e.g. staging-9heaven.in and subdomain.staging-9heaven.in) they still count as separate sites. If you have 3 websites that you’d like us to manage, you’ll need 3 plans, one for each site.

You are more than welcome to choose different plans for each website depending on the needs of each individual site.

Every site gets a free SSL cert from Let’s Encrypt. Custom certificates, including wildcard certificates, can be added by our support team.

• Our online reviews, testimonials, and customer stories are phenomenal. We let our customers speak for themselves.
• We have a white-label partnership program. 9HEAVEN partners with design agencies, marketing firms, and freelancers by offering a simple and effective white-label solution. If you have clients or customers who need ongoing website edits, performance enhancements, additional security or any kind of regular maintenance, we’ll step in as your background technical partner.